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Cookie Policy

VideoFlo Limited (trading as Vidonary)
Effective Date: January 2026

1. Introduction

This Cookie Policy explains how VideoFlo Limited, trading as Vidonary (“we”, “us”, “our”), uses cookies and similar technologies when you visit:

If you have questions, contact us at:
📧 hello@vidonary.com

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve performance, analyse usage, and personalise content.

Some cookies are essential for the site to work. Others require your consent.

3. How We Use Cookies

We use the following categories of cookies:

3.1 Strictly Necessary Cookies

These cookies are essential for the website and platform to function properly. They cannot be switched off.

They are used for:

  • User login sessions

  • Account authentication

  • Security and fraud prevention

  • Load balancing

  • Payment processing

  • Platform functionality

Examples may include cookies set by:

  • Our platform infrastructure

  • Stripe (payment processing)

  • PayPal (payment processing)

Retention: Usually session-based or up to 12 months depending on security requirements.

3.2 Functional Cookies

These allow enhanced functionality and personalisation.

They may be used to:

  • Remember your preferences

  • Store interface settings

  • Support chat functionality

Examples:

  • Crisp (chat widget)

Retention: Typically 6–12 months.

3.3 Analytics Cookies

These help us understand how users interact with Vidonary so we can improve the platform.

We use:

  • Google Analytics 4 (GA4)

Analytics cookies collect information such as:

  • Pages visited

  • Time spent on pages

  • Traffic sources

  • Device and browser type

  • General geographic location (not precise)

Data is anonymised where possible.

Retention: Up to 14 months (standard GA4 setting unless configured otherwise).

3.4 Marketing & Advertising Cookies

These cookies track your activity across websites to:

  • Deliver relevant advertising

  • Measure campaign effectiveness

  • Track affiliate referrals

We may use:

  • Facebook Pixel

  • LinkedIn Insight Tag

  • Google Ads conversion tracking

  • PartnerStack (affiliate tracking)

Affiliate cookies may last up to 30 days unless otherwise specified.

Marketing cookies are only placed with your consent.

Retention: Typically 30–180 days depending on platform.

3.5 Third-Party Content Cookies

When you view embedded content, third parties may set cookies.

This may include:

  • YouTube

  • Vimeo

  • Wistia

These platforms may set cookies for analytics and functionality.

3.6 Email Tracking Technologies

We use email marketing platforms including:

  • ConvertKit

  • ActiveCampaign

These may use tracking pixels to measure:

  • Email opens

  • Link clicks

This helps us improve our communications.

You can unsubscribe from marketing emails at any time.

4. Cookie Consent

Because Vidonary operates in the United Kingdom and may serve users in the UK and European Economic Area (EEA), we operate an opt-in cookie consent model.

This means:

  • Strictly necessary cookies are always active.

  • Analytics and marketing cookies are only activated after you give consent.

  • You may withdraw or adjust your consent at any time via the cookie settings link in the website footer.

5. How to Manage Cookies

You can:

  • Accept or reject non-essential cookies via our cookie banner

  • Change your preferences at any time

  • Block cookies through your browser settings

Please note: Blocking certain cookies may affect platform functionality.

6. International Data Transfers

Some of our service providers (e.g., Google, Meta, Stripe) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

Cookie data is retained according to the specific platform settings, typically:

  • Session cookies: deleted when you close your browser

  • Analytics cookies: up to 14 months

  • Marketing cookies: 30–180 days

  • Affiliate tracking: up to 30 days

8. Updates to This Policy

We may update this Cookie Policy from time to time.

The latest version will always be available on our website.

9. Contact Us

VideoFlo Limited
Trading as Vidonary
Email: hello@vidonary.com